Terms & Conditions
This website is operated by Blue Forest (UK) Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Blue Forest (UK) Ltd. Blue Forest offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
By placing an order with us you are offering to purchase a product or service on and subject to these Terms of Service. All orders are subject to availability and confirmation of the order price.
When you place an order or complete the payment approval process, you will receive an e-mail confirming receipt of your order and containing the details of your order (the "Order Confirmation").
If your order is dispatched in more than one package, you may receive a separate Dispatch Confirmation for each package, and each Dispatch Confirmation and corresponding dispatch will conclude a separate contract of sale between us for the product(s) specified in that Dispatch Confirmation.
Our contract for your purchase of products is exclusively with us and governed by these Terms of Service.
CANCELLATION & RETURNS
You can cancel your order for a product at no cost any time before we send you the Dispatch Confirmation relating to the applicable product. You can do this by notifying us of your cancellation at firstname.lastname@example.org
You are responsible for the returning the products to us. Provided that the products are returned to us within a further 14 days from the date of your order cancellation, then upon our receipt of the returned products, we will reimburse you for the amount you paid for the products purchased excluding our standard delivery charges.
Should you not be 100% satisfied with your purchase, you are able to return the purchased goods to us for a full refund, on condition that they are returned in perfect condition, with tags attached and received by us within 28 days of purchase. Please visit our returns center to complete your return.
You bear the responsibility for returning the products to us. We will use the same means of payment as you used for the initial transaction, unless we have expressly agreed otherwise.
PRICING & AVAILABILITY
All product pricing is provided online. All prices are inclusive of legally applicable VAT.
Delivery and return costs are calculated in the online checkout depending on the size of your order and the courier service you elect to deliver your order.
In the event a product has been mispriced, is unavailable or has a typographical error due to an honest mistake and a product's correct price is higher than the price on the website, we may either contact you before dispatch to request whether you want to buy the product at the correct price or cancel your order. If a product's correct price is lower than our stated price, we will charge the lower amount and send you the product.
Deliveries are performed via UK Royal Mail services. Dispatch and delivery time projections are estimates only. We do not guarantee delivery times and they should not be relied upon as such. Under no circumstances do we supply goods or services where time is of the essence.
When ordering products for delivery outside of the UK you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance and other handling charges must be paid by you, as we have no control over these charges. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from us, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the products. Your privacy is important to us and we would like our international customers to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.
Blue Forest will not be responsible for: (i) losses that were not caused by any breach on our part, (ii) any delay or failure to comply with our obligations under these Terms of Service which arises from any cause which is beyond our reasonable control, (iii) any business losses (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure), or (iii) any indirect or consequential losses that were not foreseeable to both you and us when the contract for the sale of products by us to you was formed. The laws of some countries do not allow some or all of the limitations described above. If these laws apply to you, some or all of the above limitations may not apply to you and you might have additional rights. Nothing in these Terms of Service limits or excludes our responsibility for fraud or fraudulent representations made by us or for death or personal injury caused by our negligence or wilful misconduct, or any other liability that under applicable law may not be so limited or excluded.
To the fullest extent possible under applicable law, except as expressly set out in these Terms of Service we exclude any and all terms, conditions, warranties and representations of any kind whether express or implied, in relation to our products. However, this does not affect any of your statutory rights including in relation to products that are not of satisfactory quality, or your contract cancellation rights.
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
DISPUTES GOVERNING LAW
These Terms of Service, their interpretation, the rights and remedies provided hereunder, and any and all claims and disputes related hereto, or the breach, termination or validity thereof, the relationships which result from or pursuant to these Terms of Service, or any related transaction or purchase, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the laws of England and Wales, without respect to its conflict of laws principles.
You and we submit to the exclusive jurisdiction of the courts of England, in relation to any dispute arising out of or in connection with these Terms of Service, provided that we may seek injunctive or other appropriate relief in any country or region if you have violated or threatened to violate the intellectual property rights of us or a third party.
AMMENDMENTS TO THESE TERMS OF SERVICE
We reserve the right to make changes to our website, policies, and terms and conditions, including these Terms of Service at any time. You will be subject to the Terms of Service in force at the time that you order products from us, unless any change to those Terms of Service is required to be made by law or government authority (in which case it may apply to orders previously placed by you).
If any part of these Terms of Service is deemed invalid, void, or for any reason unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining parts.
If you breach these Terms of Service and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Terms of Service.
Questions about our Terms of Service should be sent to